Where can I download software?
Last modified 9 months ago
As a Deakin student you can download and install a wide range of software for free. Browse the Software Library and access Apps and Desktops Anywhere (ADA) to see what is available. You can also get the latest versions of Microsoft Office on PC and Mac.
IT Support
How and when do I get my Overseas Health Cover (OSHC) card or Bupa Card? (International Students)
Last modified 7 weeks ago
Bupa If you have signed up for Overseas Health Cover (OSHC) from Bupa, you will have access to a digital Bupa membership card. To get your Bupa card you need to register on the myBupa app or visit the myBupa website. Use your Bupa membership number located on your OSHC verification
Visa and Compliance / Overseas Health Cover (OSHC)
How to organise a security escort
Last modified 6 weeks ago
Deakin Security provides a free 24/7 service to escort staff and students across campus or to your car. You can book by phone on 1800 062 579 or use the Help button on the SafeZone app . It's the SafeZone app on the SafeZone webpage. Deakin Security recommends you avoid walking alone
Student Support and Wellbeing / Safer Communities
Where can I access more information and resources for studying online?
Last modified 9 months ago
You can find out what services and support Deakin offers to students studying online on the Learning online webpage. There are also the following useful resources for online students. All your unit content is found on your relevant CloudDeakin unit sites. The DeakinWELLBEING app is an
Student Support and Wellbeing / Study Support and Peer Mentoring
How do I make a complaint?
Last modified 2 months ago
and need an immediate response, call Deakin Security on 1800 062 579 or use the SafeZone app
Feedback
What are the visa details and conditions for Student visa (subclass 500)?
Last modified 9 months ago
You will need to check your own visa grant for your individual conditions as these will vary depending on your circ*mstances. You can view your visa conditions through the Visa Entitlement Verification Online system (VEVO) or by downloading the myVEVO app . Some examples of the most
Visa and Compliance / International Visa Compliance
How do I carpool?
Last modified 6 months ago
You can use the Liftango app to find and arrange carpooling to or from Deakin's campuses with students or staff living in your area. Liftango allows you to find the best match based on commute time and location, helps you to organise your carpool trip and rewards you for choosing
Transport and Travel
How do I change my Deakin password?
Last modified 9 months ago
Change your password It's recommended that you change your Deakin password regularly, every 180 days, to maintain security. You can change your password at any time by following these instructions: Go to the Deakin change password webpage. Enter your Deakin username and current password. Select whether you would like to choose your own p...
IT Support / IT Technical Support
How do I apply for a transport travel concession?
Last modified 2 months ago
Domestic students If you are a domestic student, you can check your eligibility and print your Student Travel Concession form through the Student Travel Concession system accessible via StudentConnect under ‘personal details’. If you are eligible, you can print a copy and take it to your nearest participating Public Transport Office for ...
Transport and Travel / Concession or ISTPass
How can a potential employer verify a Deakin graduate's course qualifications?
Last modified 3 months ago
Potential employers can verify the qualifications of Deakin graduates instantaneously using the GradSearch tool. Be sure to read and follow the terms of use. GradSearch does not provide a full transcript of results. For more information on graduate and academic documents, visit the Graduate documents webpages.
Graduation and Events / Course Qualification Verification
I have lost my student card, who do I contact about this?
Last modified 6 months ago
If your Deakin Card (student ID card) is lost, misplaced or stolen then you must immediately deactivate the card online. An email will then be sent to you with further instructions. You will need to either request your replacement Deakin Card online through the Order your Deakin Card form or drop into your nearest on-campus Student Centr...
ID Cards and Access / Deakin Card - Replacement
What does the Juris Doctor induction involve?
Last modified 6 months ago
The Juris Doctor (JD) Induction Program is offered to commencing students in the Juris Doctor course. It provides an opportunity to be introduced to and engage with teaching staff and other students in the JD program. The program also includes an introduction to the online teaching platform and online pre-recorded video presentations, so...
Enrolment Help and Changes / First Time Enrolment
How do I defer my VTAC offer?
Last modified 9 months ago
You can talk to a Student Adviser for advice about whether deferring is the right option for you. Find their contact details on the Student Central webpage or submit an enquiry below. You can’t defer your offer if you: have been re-admitted to a course are already enrolled are a cross-institutional student are studying a non-award unit(s...
Admission / Deferral
How do I accept my offer?
Last modified 2 months ago
To formally accept your offer, you must enrol in your course and choose the initial units you wish to study. Your offer email outlines the steps you need to complete in order to accept your offer and enrol. Activate your Deakin account. Follow the steps in DeakinSync which give you some helpful information about your offer and planning y...
Enrolment Help and Changes / First Time Enrolment
I am transferring from Deakin College to Deakin, do I need to activate my student account?
Last modified 8 months ago
If you have successfully been accepted to transfer from Deakin College to Deakin University, you will need to carefully read and follow the instructions on your offer email. These will tell you how to enrol online, get a Deakin University student ID card and more. As a transferring student you will already have an active Deakin student a...
IT Support / IT Technical Support
Is there a Deakin service interuption?
Last modified 13-07-2023 16:27:39
To view any known service interruptions, visit the outages webpage. If the issue you are experiencing is not listed there, please contact the IT Service Desk.
IT Support
